By placing an order with Cutleria, you agree to the following terms:
• Ordering Process: Once an order is placed, you will receive an automatic confirmation email. Orders are forwarded to our warehouse partners for timely fulfilment, and updates are provided at every stage.
• Cancellations & Refunds: Buyers may cancel an order by contacting us via email or phone. Stripe automatically processes cancellations and refunds once approved.
• Pricing & Errors: We make every effort to ensure accurate product information and pricing. In the rare case of an error, we reserve the right to cancel or amend an order.
• Liability: If an order is not received, we are responsible for either providing a replacement or coordinating with our courier to speed up delivery.
• Intellectual Property: All products belong to our brand and are protected under UK intellectual property law. Unauthorized reproduction or distribution is strictly prohibited.